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it was easy to get in contact with the shop. the shoes are so pretty, and i received cute socks and bows as well.

The customer service was very helpful and responded quickly. The shoes seem well made, from sturdy materials and are stunning! I do recommend sizing up a tiny bit since I went with the larger end of my usual sizing number and they fit well, plus, they come with free heel pads if the size is too big :) I love the clasps and how easy they are to put on and take off. I am very satisfied with my purchase 😊💖

It’s the first time I buy on this website and I don’t regret it, the shoes are so pretty! Waiting was worth it ! Thank you!

(Before anything else, I apologise for the dirty mirror >.< )
I’m a first time buyer from Malaysia! It was love at first sight. I just knew i had to get it. But because it was my first time buying a pair of heels, i wasn’t sure of the sizes i should get so i emailed heart of doll inquiring about the accuracy of the sizes to which they responded quickly and they were very patient with the questions i’ve asked^^ I ended up getting my usual size EU39. I have wide feet but it still fits me so nicely! I’m glad i did not size up because it was a little loose when i tried it on without socks. The quality of the heels is worth the wait AND the money. Everything about the heels is just so perfect. If you’re hesitant, don’t!
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Ordered on 31th of December 2024, Shipped out on 11th January 2025 and Received on 21th of January 2025.

amazing.